Dear Queen Camille,
I am so annoyed. I have been on multiple interviews that seem to go very well. When the interviewer says they will be calling me back, they hardly ever do. What's up with that? What happened to basic courtesy? I am only 28, but I am a big girl and I can take no for an answer if they don't want to hire me. And I know to call back when I say I will. I also don't know if I even want to work for a company that is so rude to potential employees. How can I overcome the problem of always being the one waiting, waiting, waiting for the call?
Waiting in LA for "THE" call
Dear Waiting,
What a refreshing perspective...actually expecting people to "do what they say they are going to do".
Interviewing follow-up is especially frustrating, as each company has a different protocol, style and culture when it comes to evaluating potential new employees. Part of the issue begins with scores of applicants clogging up the process which means that some companies are so overwhelmed that they can't even thoroughly evaluate incoming resumes.
Interviewing...and job search in general...is like dating. You are building relationships...you meet many different types of people (companies) and some seem like a good fit in terms of interests, values, etc. You can tell pretty quickly...as can the company...if they like you and vice versa. (Just like being able to tell if you want to go on a second "date".)
They may be delaying calling you back because they are not yet sure about where to put you on a team. Or you may be the second choice and they are waiting for the first choice candidate to accept/reject their offer before they call you. They may be on vacation, they may have been sidetracked on a huge project. In other words, their lack of followup may have NOTHING to do with you. I know, I know, it is hard NOT to take it personally. In the mean time you are on the hook thinking "this is the perfect job (guy/woman)" and waiting, waiting, feeling out of power.
The solution is two pronged:
1. Take an equal role in building the relationship
At the end of the interview, ask the hiring manager what the next steps in the hiring process are. Reiterate what you can do for the company, ask for the job and then follow-up right away with a note or email.
Ask what the best way to follow-up is if you don't hear from them at the designated time.
2. Use multiple forms of approach to build the relationship with the prospective employer
After the interview, start using your research skills to find anything and everything out about the company and the people you interviewed with. Look for common acquaintences and potential inside endorsements. See if there is a professional organization where they are a member and attend the next open meeting as a guest. Arrive early and make it a point to seek out the person and speak with them for at least 3-5 minutes if possible.
Mostly, in the interviewing process, remember that your sense of urgency and your timeframe in general is likely different than the company's. Be patient, continue to nurture the relationship and look at other work options.
Most importantly, use this experience as a guideline for your own business practices as you grow in your career....delight people and leave a lasting impression by simply having the integrity to do what you say you will do.
